Seablues’s approach to proactive IT infrastructure support is like no other. We know that the name of the game is uptime. That’s why we monitor all of your covered systems with two different monitoring systems so we don’t miss a thing. Even though our managed services agreement allows us a 2 hour response time for most issues, we generally respond in less than a hour. In many cases, we’re working on issues that you may not even know exist – fixing problems preemptively to avoid costly system down time.